Frequently Asked Questions

1 Who can sell through Ticket Utils Point of Sale?

Any ticket sellers who have their own inventory and have passed our internal vetting to ensure we are a right fit.

2 Do you require any inventory minimums?

No, we do not require any inventory minimums at this time.

3 What if I just have an extra pair of tickets to sell?

Our solution is the right fit for both full-time and part-time ticket sellers; however, if you just have an extra pair of tickets to sell we are not your solution.

4 What if I'm currently listing directly on StubHub?

Ticket Utils is a great next step for those who sell primarily on StubHub. We seamlessly import your inventory (PDFs and Barcodes attached) from StubHub to our Point of Sale. Once you are up and running, our software will automate your business and increase your inventory’s exposure by sending it to multiple marketplaces simultaneously.

5 Do I need StubHub bulk upload or large seller status to send to StubHub using Ticket Utils POS?

Ticket Utils direct API integration with StubHub means you do not need large seller access or bulk upload status when using Ticket Utils broker software.

6 Can I broadcast inventory to multiple marketplaces using your software?

Yes, our platform allows ticket sellers to broadcast inventory to all of the industry's top marketplaces and exchanges. We provide the flexibility that allows ticket sellers to decide where to send their inventory.

7 Does Ticket Utils offer double sale protection?

Yes, Point of Sale has built-in Autohold to protect against selling the same tickets twice on different marketplaces.

8 How do I control pricing out to each marketplace?

Our flexible markup/markdown tools allow price changes at the listing level. This means you can select an event or venue and quickly apply a marketplace specific price change. Want to mark up tickets to tonight’s Giants game 10% on StubHub? We can help you do that. Want to mark down all your Giants tickets 15% across the top four exchanges? We got you covered. Want to add a 5% markdown on all events at MetLife Stadium on Vivid Seats? No problem.

9 Does Ticket Utils require preferred pricing on any one marketplace or exchange?

Ticket Utils is marketplace neutral. This means we do not require preferred pricing on any one marketplace, network, or exchange, nor will we penalize or entice you in an effort to get you to change your pricing for any reason.

10 What if I'm currently managing my inventory using another software provider?

We suggest you sign up for a no obligation free trial, and test drive our point of sale. We have a 95% retention rate and ticket brokers from every other major platform have made the switch to our software. We offer multiple options to migrate your inventory and can often complete the process in under an hour.

11 If I work for a venue, can I broadcast and/or sell tickets using your platform?

We are working on offering new functionality catering to venues. If you would like further information on our venue module, please send us an email to contact us about our software for ticket brokers.

12 Does Ticket Utils offer broker-to-broker sales?

Yes, we offer a free broker to broker exchange called BrokerHub that provides an instant connection to over 600 ticket brokers and industry professionals.

13 Does Ticket Utils Point of Sale come with integrated merchant processing?

Ticket Utils POS has PCI compliant merchant processing with vaulted credit card storage through an integration with Braintree payments.